I'm Soumya, and I answer user questions using thoughtful design + AI.
Currently working on checkout and payment products at Razorpay. Previously crafted solutions for travel at Scapia. I'm obsessed with human-AI partnership and delightful tech. I love cooking, reading and travelling.
Now
Razorpay
Senior Product Designer
Previous
Scapia
Senior Product Designer
Jar App
Product Designer
Cashbook UPI [YC]
Product Designer
Key Projects
Cross Platform UX
Service Design
Interaction Design
Scaled first web visa application system at Scapia
After encountering multiple customer pain-points that had us self-reflecting about how users actually arranged their documents for Visa applications, I worked closely with product to translate a high-trust experience into an easy one.
Seamless document upload across iOS, Android, and Desktop
Product Launch
UX Design
Interaction Design
Launched Scapia Visa for more than 45 countries
After encountering multiple customer pain-points that had us self-reflecting about how users actually arranged their documents for Visa applications, I worked closely with product to translate a high-trust experience into an easy one.
Seamless document upload across iOS, Android, and Desktop
Trust & Compliance
Visual Design
UX Journey
Shipped the fastest growing train ticketing flow at Scapia
After encountering multiple customer pain-points that had us self-reflecting about how users actually arranged their documents for Visa applications, I worked closely with product to translate a high-trust experience into an easy one.
Seamless document upload across iOS, Android, and Desktop
Generative AI
Interaction Design
Conversational AI
Designed Scapia's LLM based AI customer support layer
After encountering multiple customer pain-points that had us self-reflecting about how users actually arranged their documents for Visa applications, I worked closely with product to translate a high-trust experience into an easy one.
Seamless document upload across iOS, Android, and Desktop
More work
Gen AI, Illustrations and Typography
Prototyped ideas
Made with 🧤glove
Developed + Designed by Soumya & her AI best friends
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